Full ticket refunds will be made with no service charge for requests received before April 15, 2017. Refunds will be processed by the same method as the original payment was made (i.e. credit card or cheque). Because of booking commitments, no refunds will be permitted after April 15, 2017. Donations cannot be refunded. CDs and DVDs will only be refunded or exchanged if the discs are not working properly.